Customer Care
For all enquiries, please do not hesitate to contact our customer service team.
Telephone: +61 (0) 2 8911 3518
Email: customerservice@ponyrider.com.au
Hours: Monday - Friday, 10am - 4pm AEST
During sale periods our customer service team may take up to 3 business days to respond to your enquiry, we apologise for any inconvenience caused.
Live Chat
Live Chat is available Monday - Friday, 10am - 4pm AEST
Flagship Store / HQ
Telephone: +61 (0) 2 8911 3518
Address: 10 Robertson Rd, Newport, NSW 2106
Opening Hours: Monday - Friday 10am - 4pm I Saturday 10am - 3pm
Christmas December Trading hours:
Monday - Friday 10am - 5pm I Saturday 9:30am - 3pm
Thursday 12th - Newport Festive Late Night Shopping 10am - 8pm
Sunday 15th & 27th 10am - 2pm.
Closed: Christmas Day / Boxing Day / New Years Day / Anzac Day / Good Friday / Easter Sunday / Easter Monday.
Bangalow Store
Telephone: +61 (0) TBC
Address: 44 Byron Street, Bangalow, NSW 2479
Opening Hours: Monday - Friday 9:30am - 5pm
Saturday - 9am - 4pm
Sunday - 10am - 3pm
Closed: Christmas Day / Boxing Day / New Years Day / Anzac Day / Good Friday / Easter Sunday / Easter Monday.
Wholesale Enquiries
Email: sales@ponyrider.com.au
Press Enquiries
Email: press@ponyrider.com.au
Socials
Send a Message
Wholesale / Trade
sales@ponyrider.com.auPress
press@ponyrider.com.auCustomer Service
Customerservice@ponyrider.com.au