PR HQ / Customer Care
For all enquiries, please do not hesitate to contact our customer service team.
Address: Unit 3, 10 Tengah Cres, Mona Vale 2103 , Sydney NSW Australia
Telephone: +61 (0) 2 5642 0323
Email: customerservice@ponyrider.com.au
Hours: Monday - Friday, 10am - 4pm AEST
During sale periods our customer service team may take up to 3 business days to respond to your enquiry, we apologise for any inconvenience caused.
Live Chat
Live Chat is available Monday - Friday, 10am - 4pm AEST
Avalon Store (Pop Up)
Address: Shop 1, 37-39 Old Barrenjoey Road, Avalon 2017, Sydney NSW Australia
Opening Hours: Monday - Friday 9:30am - 5:00pm I Saturday - 9:30am - 4:00pm I Sunday - 10:00am - 3:00pm
Closed: Christmas Day / Boxing Day / New Years Day / Anzac Day / Good Friday / Easter Sunday / Easter Monday / King's Birthday
Bangalow Store
Telephone: +61 (0) 2 8911 3518
Address: 44 Byron Street, Bangalow, NSW 2479
Opening Hours: Monday - Friday 9:30am - 5pm I Saturday - 9am - 4pm I Sunday - 10am - 3pm
Closed: Christmas Day / Boxing Day / New Years Day / Anzac Day / Good Friday / Easter Sunday / Easter Monday / King's Birthday
Wholesale Enquiries
NSW / QLD / WA Email: andrew.hurton@ponyrider.com.au
VIC / SA /TAS Email: jen@ponyrider.com.au
Trade Enquiries
Email: customerservice@ponyrider.com.au
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