Customer Care

For all enquiries, please do not hesitate to contact our customer service team.

Telephone: +61 (0) 2 8911 3518

Email: customerservice@ponyrider.com.au

Hours: Monday - Friday, 10am - 4pm AEST

During sale periods our customer service team may take up to 3 business days to respond to your enquiry, we apologise for any inconvenience caused.

Live Chat

Live Chat is available Monday - Friday, 10am - 4pm AEST

Newport Store / HQ

Telephone: +61 (0) 2 8911 3518

Address: 10 Robertson Rd, Newport, NSW 2106

Opening Hours: Monday - Friday 10am - 4pm I Saturday 10am - 3pm

Monday - Friday 10am - 5pm 

Saturday - 9:30am - 3pm

Closed: Christmas Day / Boxing Day / New Years Day / Anzac Day / Good Friday / Easter Sunday / Easter Monday / King's Birthday

Bangalow Store

Telephone: 02 5642 0323

Address: 44 Byron Street, Bangalow, NSW 2479

Opening Hours: Monday - Friday 9:30am - 5pm

Saturday - 9am - 4pm

Sunday - 10am - 3pm

Closed: Christmas Day / Boxing Day / New Years Day / Anzac Day / Good Friday / Easter Sunday / Easter Monday / King's Birthday

Wholesale Enquiries

Email: sales@ponyrider.com.au

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